Blog

Have you, your staff, or a client ever sent an important email that the recipient claimed he or she did not receive? Over the next three weeks, Tech Essentials will explore common misconceptions about email delivery that will prepare you in case delivery of your (or a client’s) time-dependent email is disputed. Let’s get started […]

Most would agree that “who said what when” is at the centre of most disputes. In today’s email-centric world, many turn to their “Sent Folder” or “Inbox” to demonstrate who said what when. They may forward these emails to the people with whom they are in dispute, or may print the email to serve as […]

We all send emails — some trivial and others that are incredibly important or time sensitive. For the important email messages, how do you know – and prove – that your email was delivered?

Should the US government require technology companies to provide a “master key” to unlock all encrypted files? What began as a hypothetical question in the US Presidential Primary Election debates has evolved into an interesting standoff between tech titans and the FBI around encrypted files stored on an Apple iPhone (used by one of the […]

Businesses cannot rely solely on cyber insurance policies to protect themselves and their clients from certain cybercrimes. In a recent case, Chubb Insurance refused to cover a cyber security loss of $480,000 despite the fact that Chubb had insured the victimized company for computer funds transfer fraud.