State of Ohio Investigated How to Provide “Service” and “Perfection” for Sending Email Regarding Administrative Hearings

Registered Email™ service is a must-have for those who need proof of compliance with notice or privacy requirements.

There is perhaps no more powerful human instinct than self-preservation. From avoiding fires, outrunning wild animals, hunkering down in caves, or just blaming a less-tenured coworker for a bad idea you had, our ability to escape danger has led our species to planetary dominance. Perhaps if the woolly mammoth or the dodo bird had practiced a bit more of what we in the business community refer to as ‘CYA,’ we humans might be the ones trapped behind glass at the museum.

I won’t explain what exactly CYA stands for. This is, after all, a family publication, but the spirit of it is to have protection from an impending professional disaster or to be inoculated from the blame that could lead to such disaster. Put more simply, it’s a form of career insurance. 

You’ve been hearing a lot of discussion in this column over the years about cybercriminal activities, tactics, and solutions to protect against. We’ve certainly got that for you in RMail. However, there is also a significant CYA feature in RMail that you should know about: the ability to prove who said what when in case there are any factual disputes in your professional dealings.

Enter Registered Email™ proof—the global standard for proof of timestamped email content delivered with all the forensic metadata self-contained and verifiable (a.k.a., professional grade CYA). This authenticatable Registered Receipt™ email record will re-construct the entire email transaction in original content form anytime in the future, without any third-party storage of content. 

Your email IT managers may retain some raw email transmission logs, but it is brutally challenging—without Registered Email™ receipts—to reconstruct the proof of who said what to whom by email weeks or months after the send. And remember, server logs tell nothing about content delivered, and sent items are not proof of successful delivery. This is why so many of our friends in the self-storage, insurance, and finance industry trust and rely on Registered Email™ Proof. For many, it’s become the bread-and-butter of business email.

Consider that the State of Ohio investigated how to provide “service” and “perfection” for sending email regarding administrative hearings. Registered Email™ was determined to be the only solution based on their rigorous analysis. They found that with the use of Registered Email services, “senders can retrieve delivery reports to determine if the ‘service’ (aka legal notice) was delivered, which is sufficient to meet the objective of "perfection" (trackable delivery). Put another way: RMail and Registered Email™ provide vital CYA for the Ohio government, and, I might add, at a cost Ohio taxpayers will be happy with.

Registered Email™ is also a must-have for those who need proof of compliance with notice or privacy requirements. Basically, it is the best and most proven way to prove that vital business and legal emails were sent so that the sender can achieve CYA and peace-of-mind. And given how much CYA is necessary for all business transactions, Registered Email™ service is a foundational element, the bread-and-butter if you will, of business communication.

If you would like to try RMail, please contact us to arrange a demo. Our review of our recent CLE webinar on this topic: Florida Bar: Power of Proof (of E-Delivery) - RMail by RPost for those who really want to see Registered Email™ in action. CLE credits are available for Florida attorneys.

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