RMail and RSign operate within Acuity’s Tess accountancy business management platform to automate proof of delivery, email encryption, and client e-signatures.
Watch full video of Ronald Dekkers discuss RMail and RSign at Optimize!2020.
Technical Director, Acuity
RMail® provides email open tracking and legal e-delivery proof with certified e-notifications with the message status and proof records pulled into the management system to create opportunity to automate follow-on task and activities. RMail nearly eliminates all paper and first class, receipt, and certified mail costs.
RSign® provides feature-rich and affordable e-signature and digital forms automation to help them reduce to time managing client forms and maintaining client relationships, improving overall customer satisfaction; all while dramatically reducing business costs.
Acuity’s Tess accountancy and professional services management platform uses the Salesforce platform as the underlying technology. The RMail for Salesforce and the RSign for Salesforce app each are installed and Acuity customized the follow-on activities triggered from message status, e-sign status, proof of delivery data, and e-sign forms data that backfill into the client record. This makes it easy to use RMail and RSign services fully integrated with no need to access RMail and RSign REST API directly, as they are pre-built into the Salesforce management platform. When using the RMail Registered Email™ service, the sender receives an automatic analysis of the delivery and email encryption forensics, cryptographically sealed to the delivery content and timestamp, and packaged as a Registered Receipt™ proof record.