We’re helping optimize operations by modernizing legal and contract notification processes, speeding business, reducing risk.

Features & Benefits

Registered Email™ Service:

• Send E-Certified Legal Notices, Demand Letters, IP Infringement Notices, and more
• Prove E-Delivery under UCC Article 9, FPB Notice Rules, and Other Rules and Regulations
• Encrypt Email and Documents Containing Sensitive or Private Information
• Serve Documents by Email with Legal E-Delivery Proof
• Modernize Contract Notice Provisions
• Send Large Files by Email with Legal E-Delivery Proof
• Update Pricing and Terms with Legal E-Delivery Proof
• Send Receivables, Invoices, Renewal Notices with Legal E-Delivery Proof
• Send Policies, Purchase, or Investment Confirmations with Legal E-Delivery Proof of Waivers, Riders, and Disclosures.

The Power of Proof

When filing deadlines need to be met or when disputes arise concerning “who said what when,” proof matters. Legal firms and attorney offices of all sizes use RMail for business-critical communication with clients, opposing counsel, judges, and more — knowing that RMail provides all the proof they need. With RMail’s Registered Receipt™ email record, you’ll get certified evidence of compliance with every RMail message you send, proving delivery, time of delivery, and exact message content. RMail complies with privacy rules governing transport of Personally Identifiable Information (PII), while cutting costs and improving client satisfaction. The Registered Receipt record provides court-admissible evidence of delivery and is considered an acceptable form of notice as defined by regulators.

Hear why organizations send critical messages using the RMail Registered Email™ service for the highest levels of certified e-delivery proof.

As Maria Teyssier, Pricing Manager at Tata Communications, explained at Optimize!2020, “We count on RPost to be able to track the emails we have sent to our customers and there is our rate amendment so it is critical, it is absolutely sensitive information that we need to confirm that the customers have received. These notifications are our bread and butter. If the customers don’t get them, we’re in trouble.” (Click here to listen to her 2-minute discussion).

As Bonnie Brown, Deputy Treasurer of Loudoun County, Virginia explained their use at Optimize!2020 as a certified mail and list-email replacement, “We found RPost. It’s actually been pretty phenomenal. It’s both a cost savings and better process. For us it’s absolutely essential.” (Click here to listen to her 3-minute discussion ).

Shashi Ayachitam, IT Director at N&D Group insurance carrier discussed use of Registered Email™ e-delivery proof with insurance policy delivery, and summarized, “The transaction response from RPost indicates all the tracking and audit information. This is being leveraged to devise the next sequence of automation. It cuts down costs drastically.” (Click here to listen to his 1-minute discussion ).

As Casey Evans, Manager at Watkinsville Storage explained at Optimize!2020, “Using the Registered Email™ service has been a complete game changer for us. They open it, we know they got it. It’s quick, and it’s easy. It’s been wonderful.” (Click here to listen to his 2-minute discussion highlights)

Alan Shipman, Editor, British Standards Institution (BSI), published a paper on RMail Registered E-mail™ Services and Evidence issues within the United Kingdom Legal System, opining the Registered Email™ services comply with and map to the BSI standard: BS 10008:2014 Evidential Weight and Legal Admissibility.

Locke Lord Bissell and Liddell LLP published a detailed legal analysis (available from RPost upon request) that maps the Registered Email™ technology to electronic commerce law and opines that the Registered Email technology satisfies seven key legal principles important to yield a legally valid and court admissible piece of evidence that has high evidential weight. In brief, the legal analysis opines that the Registered Email technology:

• DELIVERY PROOF : Provides a record of sending and receiving in accordance with the Uniform Electronic Transactions Act (UETA) by recording the recipient’s server’s receipt;
• CONTENT PROOF : Uses cryptographic techniques to mathematically associate and preserve as tamper-detectable the contents of email and their attachments so as to satisfy process requirements designed under UETA, the Electronic Signatures in Global and National Commerce Act (ESIGN), and in evidence law to establish evidence of content;
• OFFICIAL TIME STAMP : Links to a trusted and objective time source providing essential and credible evidence in disputes in which the time an email was sent or received is material to the case;
• ADMISSIBLE EVIDENCE : Produces records that are court-admissible as to their fact of delivery, as to their legal time of delivery and as to authenticity of content;
• FUNCTIONAL EQUIVALENCE : Serves, under the Uniform Electronic Transactions Act (UETA) and the Electronic Signatures in Global and National Commerce Act (ESIGN), as the functional equivalent of paper mail, to be used in lieu of certified mail, registered mail, return receipt mail, private express mail services and similar types of paper mail services;
• ELECTRONIC ORIGINAL : Provides a true electronic original of the message content, message attachments, and transmission meta-data including the delivery audit trail; and
• CONSENT : Records consent, as under electronic law the recipient of the electronic transmission must have consented to the use of electronic format as opposed to paper; with a record of the recipient’s consent retained as a reproducible legal record to prove consent if challenged.

Requirements: Legal & Compliance

RMail® Registered Email™ e-delivery proof meets the ESIGN, UETA, eIDAS, PEC, ETSI Registered Electronic Mail Standard, BSI Standard BS 10008:2014 Evidential Weight and Legal Admissibility, and other legal e-delivery standards internationally. RMail email encryption provides simple to use and automated privacy compliance for HIPAA, GDPR, and other state and country regulations protecting personal private information, returning auditable proof of privacy compliance in the form of a Registered Receipt™ email record for each message sent. (Learn more in the Insights – Legality section of this website.)